How ecommerce can conquer 2021 (and beyond)

Online shop­ping has boomed dur­ing the pan­dem­ic, and this shows no sign of chang­ing. But, as phys­i­cal stores reopen their doors and con­sumers take to the high streets, what are the main threats, and major oppor­tu­ni­ties, for etail­ers look­ing to seal their suprema­cy?