How 2021 shaped the way we shop

If 2020 was the year every­thing changed, 2021 was the year where we re-assessed what was
real­ly impor­tant to us — not least when it came to spend­ing our mon­ey. Whether we were
invest­ing in home com­forts or sup­port­ing local busi­ness­es, here are some of the ways in which
cus­tomer behav­iour changed in 2021