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Three industries using packaging for social good

FOOD

How often do peo­ple throw food away because they have for­got­ten when they opened it? Take ham for exam­ple, an esti­mat­ed 1.9 mil­lion slices are thrown away every day in the UK, accord­ing to sus­tain­able waste man­age­ment char­i­ty WRAP.

Smart pack­ag­ing firm Insignia Tech­nolo­gies has devel­oped a label designed to reduce the like­li­hood of con­sumers throw­ing out food unnec­es­sar­i­ly while it is still fresh and safe to eat.

After Open­ing is a time and tem­per­a­ture-mon­i­tor­ing label that uses a colour-chang­ing smart plas­tic to track when food is at its fresh­est. When a pack is opened the atmos­phere around the labelling changes and a cen­tre dot on the label grad­u­al­ly changes colour from yel­low to pur­ple as the food becomes less fresh. This gives a clear indi­ca­tion of how long the pack has been opened, enabling peo­ple to reduce unnec­es­sary food waste and save mon­ey.

Pack­ag­ing that doesn’t direct­ly involve tech­nol­o­gy, but does some social “think­ing” on behalf of the com­mu­ni­ty can be con­sid­ered smart. Take the hat­ed white poly­styrene box used to trans­port fresh fish. So hat­ed are they that last year a group of Lon­don chefs led a cam­paign to get rid of them, but they con­tin­ue to be used due to a lack of alter­na­tives with com­pa­ra­ble insu­la­tion and leak-proof­ing capa­bil­i­ties.

With the launch of the EcoFish­Box, which uses specif­i­cal­ly cho­sen wood-fibre mate­ri­als togeth­er with spe­cial­ty adhe­sives, is com­plete­ly leak-proof, water­proof, recy­clable and col­lapsi­ble, the days of poly­styrene fish box­es look num­bered.

Gilles van Nieuwen­huyzen, head of pack­ag­ing solu­tions at Sto­ra Enso, which devel­oped the EcoFish­Box, says: “Peo­ple hear about islands of waste float­ing around the world’s oceans, and see dis­card­ed plas­tic lit­ter­ing their local parks and rivers. They are ready and will­ing to make more sus­tain­able choic­es, but they need bet­ter options to choose from – and that’s ulti­mate­ly down to the indus­try.”

Packaging healthcare

HEALTHCARE

The NHS faces mount­ing pres­sure to treat more patients with stretched finan­cial resources, yet one of the biggest areas of waste is patients’ fail­ure to take their med­i­cines prop­er­ly. The cost is esti­mat­ed at more than £500 mil­lion a year, mon­ey that could be put to good use else­where with­in the ser­vice. It’s a prob­lem the phar­ma­ceu­ti­cal indus­try is address­ing through the use of smart pack­ag­ing.

Phuturemed is an advanced pack­ag­ing solu­tion that uses low-pow­er elec­tron­ic ink tech­nol­o­gy able to mon­i­tor the con­di­tions of the med­i­cine con­tained with­in it. One of its uses is to mon­i­tor the adher­ence of a patient to their med­ica­tion. When used in a stan­dard blis­ter pill box, infor­ma­tion can be sent to a smart device when­ev­er a pill is popped out of its cas­ing, cre­at­ing a record of the patient’s con­sump­tion.

“Pri­mar­i­ly, this cre­ates a log that the patient doesn’t have to think about, but can be viewed by their doc­tor, there­by enhanc­ing the cus­tomer jour­ney through con­ve­nience,” says Andrew Welch, man­ag­ing direc­tor of brand con­sul­tan­cy Lan­dor Lon­don.

“The pro­duc­er of the med­i­cine can track the med­i­cine in real time and estab­lish a per­son­al link to their con­sumer through an indi­vid­ual prod­uct. This has huge poten­tial to enhance cus­tomer expe­ri­ence on an indi­vid­ual basis and could be the begin­ning of a cus­tomer-cen­tric phar­ma pack­ag­ing rev­o­lu­tion.”

Prod­uct design firm Cam­bridge Con­sul­tants has also devel­oped smart med­ical pack­ag­ing that guides patients through the process of admin­is­ter­ing their own med­i­cine. AudioPack improves on basic instruc­tion leaflets with infor­ma­tive audio mes­sages, trig­gered by touch-sen­si­tive paper pack­ag­ing.

For some­one who has just been diag­nosed with dia­betes, for exam­ple, AudioPack will pro­vide sound-bite instruc­tions to sup­port the patient through the process of inject­ing them­selves with med­ica­tion, poten­tial­ly for the first time.

Jaquie Finn, head of dig­i­tal health at Cam­bridge Con­sul­tants, says: “Being able to unob­tru­sive­ly gath­er infor­ma­tion from the patient through­out their med­ica­tion regime, under­stand moti­va­tion­al aspects bespoke to that patient and then nudge behav­iour toward pos­i­tive out­comes is the Holy Grail when try­ing to tack­le med­ica­tion non-com­pli­ance.”

Packaging beauty

BEAUTY

A beau­ty boom, with the glob­al cos­met­ics mar­ket fore­cast to be worth $390.07 bil­lion by 2020, has been accom­pa­nied by a wor­ry­ing increase in coun­ter­feit­ing. But cos­met­ics brands, which already use smart pack­ag­ing to enhance brand and cus­tomer loy­al­ty, are deploy­ing the tech­nol­o­gy to pro­tect their image and their cus­tomers.

Nowhere is this issue prov­ing more chal­leng­ing than in the flour­ish­ing far-east­ern cos­met­ics mar­kets of Japan and Korea. “A beau­ty trend we are see­ing from this region is a com­plex and reg­i­ment­ed beau­ty rou­tine, with a spe­cif­ic prod­uct for each and every skin com­plaint,” says Andrew Welch of Lan­dor Lon­don. “South Korea in par­tic­u­lar has been pio­neer­ing in this sense, bring­ing their lengthy ten-step beau­ty rou­tines to the West in recent years to much acclaim.”

Chi­na is one of the biggest mar­kets for Kore­an cos­met­ic brands, but it also one of the largest sources of fake cos­met­ics, dis­trib­uted across mul­ti­ple chan­nels, includ­ing online mar­ket­places. Now Kore­an brands are fight­ing back using smart pack­ag­ing.

Hid­den­Tag is a mobile app-based solu­tion that helps the cus­tomer to dis­tin­guish fake prod­ucts from the real thing using unique data embed­ded in a smart holo­gram stick­er. The Hid­den­Tag mobile app reads the stick­er data and con­nects to a serv­er to iden­ti­fy whether or not the prod­uct is gen­uine.

Lead­ing Kore­an cos­met­ic brands, such as Claires and CLIO Cos­met­ics, have incor­po­rat­ed Hid­den­Tag tech­nol­o­gy in their pack­ag­ing to pro­tect and enhance their brand cred­i­bil­i­ty as well as ensure the safe­ty of their cus­tomers from not only fake, but also poten­tial­ly harm­ful com­pounds.