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Thomas Brown
Freelance journalist, award-winning author and consultant, he specialises in digital transformation, organisational culture and consumer behaviour.
Digital Transformation
How to create the best conditions for digital transformation success
CX
Buy now, pray later? How deferred payments could harm the customer experience
Leadership
How to nurture the next generation of CIOs
Digital Transformation
Resolving digital tensions in the boardroom
Growth Strategies
Tackling legacy systems
Digital Transformation
The continuous challenges publishers face
The Digital Economy
Why consumers are now dependent on digital
Brand and Reputation Management
What businesses can learn from Trump
More Articles