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Inclusivity in IT and digital tech

As the char­tered insti­tute respon­si­ble for pro­fes­sion­al stan­dards in IT, BCS has a respon­si­bil­i­ty to dri­ve the con­tin­u­ous process of pro­fes­sion­al­i­sa­tion and it is time to renew our focus on stan­dards and accred­i­ta­tion. We are com­mit­ted to cre­at­ing work­force cul­tures and prac­tices fit for indus­tries of the future.

There are fur­ther chal­lenges to career pro­gres­sion around race and eth­nic­i­ty that the indus­try often fails to under­stand and acknowl­edge. Only 8.5 per cent of senior tech lead­ers were from an eth­nic minor­i­ty back­ground, accord­ing to a 2018 report by Inclu­sive Boards. The 2020 Park­er Review found that 59 per cent of firms still had an all-white board.

We must address these short­com­ings when look­ing to improve eth­nic diver­si­ty with­in the indus­try. This needs to start with our pipeline: the new entrants. The Equal­i­ty and Human Rights Commission’s (EHRC) 2019 inquiry into racial harass­ment at British uni­ver­si­ties revealed that 24 per cent of eth­nic minor­i­ty stu­dents expe­ri­ence racial harass­ment on cam­pus. Yet two-thirds had not report­ed the inci­dent.

Also the High­er Edu­ca­tion Sta­tis­tics Agency report­ed less than 1 per cent of the pro­fes­sors employed at UK uni­ver­si­ties are black and few British uni­ver­si­ties employ more than one or two black pro­fes­sors.

Steps are being tak­en to address this. For­mer uni­ver­si­ties min­is­ter Chris Skid­more under­lined the impor­tant role of strate­gic lead­er­ship in his let­ter to the Com­mit­tee of Uni­ver­si­ty Chairs, encour­ag­ing them to take proac­tive steps to work with uni­ver­si­ty lead­ers to tack­le the issues out­lined in the EHRC report.

As an indus­try we must seek out oppor­tu­ni­ties to remove harass­ment and dis­crim­i­na­tion from pro­fes­sion­al prac­tice, for the ben­e­fit of our own work­place cul­ture and for every­one who depends on world-class IT ser­vices led by diverse teams.

This is par­tic­u­lar­ly the case in areas such as arti­fi­cial intel­li­gence where we know that bias and lack of diver­si­ty with­in the teams cre­at­ing machine learn­ing can have real con­se­quences. Non-diverse teams may be more like­ly to fol­low prac­tices that inad­ver­tent­ly hard-wire bias into new prod­ucts or ser­vices.

In its 2012 review of pro­fes­sion­al­ism in health­care, the Health and Care Pro­fes­sions Coun­cil (HCPC) point­ed to the impor­tance of reg­u­la­tions and codes of con­duct, while not­ing pro­fes­sion­al­ism is a flu­id con­struct, informed by the expe­ri­ence and role mod­el­ling of those involved; rules are made, used, reviewed and remade over time.

Despite the ubiq­ui­ty of IT and dig­i­tal tech­nol­o­gy, the indus­try is not rep­re­sen­ta­tive of soci­ety as a whole, and so many people’s exper­tise and expe­ri­ences are fail­ing to influ­ence the devel­op­ment of pro­fes­sion­al stan­dards and the future of the indus­try.

Def­i­n­i­tions and stan­dards of pro­fes­sion­al­ism need con­tin­u­ous work to match the real­i­ties of our com­plex and evolv­ing soci­ety.

The HCPC’s report claims: “Pro­fes­sions which are new­ly ‘pro­fes­sion­alised’ may find it hard­er to gain sup­port and recog­ni­tion than more estab­lished ones.” This is the case for many areas in IT, how­ev­er I see the evolv­ing nature of our indus­try as one of our strengths; we can build inclu­sion, eth­i­cal inquiry and impact assess­ment into the evolv­ing stan­dards of IT pro­fes­sion­al­ism as we devel­op. Pro­fes­sion­al­ism is human cen­tred, con­text spe­cif­ic and dri­ven by dynam­ic and sound judg­ment as well as a tech­ni­cal skillset.

As BCS pres­i­dent, I am keen to make a pos­i­tive impact on the insti­tu­tion as well as the wider world of IT and com­put­ing, and ful­ly sup­port our renewed focus on pro­mot­ing pro­fes­sion­al­ism through­out the IT indus­try. This will ensure inclu­sive prac­tices, eth­i­cal inquiry and impact assess­ment are effec­tive­ly built into our accred­i­ta­tion and stan­dards.