Sign In

Insurance needs to speed up

Tra­di­tion­al­ly, the insur­ance sec­tor has con­sist­ed of large organ­i­sa­tions that could take time to analyse the var­i­ous com­plex­i­ties sit­ting with­in their books and spend sig­nif­i­cant resources on build­ing bespoke mod­el­ling tools to under­stand these com­plex dynam­ics.

How­ev­er, the past two years has wit­nessed a dig­i­tal injec­tion, com­plete with reg­u­la­to­ry sand­box­es, and a com­mon expec­ta­tion of inno­va­tion to change the indus­try.

The new norm means that to pro­vide dig­i­tal guid­ance to pol­i­cy­hold­ers, organ­i­sa­tions have to fol­low suit them­selves.

Ortec Finance, a spe­cial­ist in ALM (asset-lia­bil­i­ty man­age­ment), is look­ing to lever­age its glob­al expe­ri­ence and unique mod­el-based approach to invest­ment deci­sion-mak­ing to not just facil­i­tate insur­ance clients’ accel­er­a­tion towards dig­i­tal, but to accel­er­ate in the right direc­tion.

“Tra­di­tion­al­ly, insur­ance clients would have worked with soft­ware appli­ca­tions that took days to run and in the past that would have been fine,” explains the company’s man­ag­ing direc­tor for Insur­ance, Mar­co Hoogendijk.

“How­ev­er, giv­en the uncer­tain­ty and oppor­tu­ni­ties dig­i­tal insur­ance brings, togeth­er with a con­tin­ued chal­leng­ing invest­ment envi­ron­ment, man­age­ment teams are now demand­ing their organ­i­sa­tions have the abil­i­ty to respond more quick­ly to the com­plex ques­tions they face.”

For this to be achieved, they require soft­ware solu­tions that have the abil­i­ty to engage on a real-time basis more eas­i­ly, while simul­ta­ne­ous­ly being able to analyse future poten­tial sce­nar­ios. Ortec statistic

Work­ing pri­mar­i­ly with large life insur­ance com­pa­nies and pen­sion plans, Ortec Finance boasts a sophis­ti­cat­ed toolset that helps to eval­u­ate both cur­rent and pos­si­ble future mar­ket con­di­tions via its Eco­nom­ic Sce­nario Gen­er­a­tor, part of its insti­tu­tion­al ALM solu­tion which sup­ports and informs the ulti­mate deci­sions being made by man­age­ment.

Hoogendijk clar­i­fies: “If you look at what we do in detail, we run a client’s bal­ance sheet through 10,000 dif­fer­ent eco­nom­ic sce­nar­ios for a range of alter­na­tive strate­gies.

“Using the anal­o­gy of a flight sim­u­la­tor, we sim­u­late what would hap­pen to the ‘plane’ on 10,000 dif­fer­ent routes, through dif­fer­ent eco­nom­ic ‘storms’. We then help man­age­ment under­stand the impli­ca­tions of each route so they can either take action to avoid upcom­ing storms or pre­pare for unavoid­able storms and under­stand which man­age­ment actions can be tak­en to ensure the plane is able to nav­i­gate these chal­leng­ing envi­ron­ments suc­cess­ful­ly.”

Under­stand­ing and con­vey­ing the impli­ca­tions of mul­ti­ple eco­nom­ic land­scapes is where Ortec Finance real­ly adds val­ue, prepar­ing insur­ance com­pa­nies on both the asset and lia­bil­i­ty sides for the next, pos­si­ble major move in the mar­ket.

“We do this via our own pri­vate cloud solu­tion we offer to our clients,” says Hoogendijk. “With­in this envi­ron­ment they can car­ry out HPC (high-per­for­mance com­put­ing) which means they can report back to man­age­ment with results in the most desir­able time­frame.”

To this end, flex­i­bil­i­ty in the insur­ance space is also of vital impor­tance so organ­i­sa­tions have the lee­way, as well as the means, to enact change from front to back, more effi­cient­ly. By offer­ing a cloud envi­ron­ment where machine-learn­ing and APIs (appli­ca­tion pro­gramme inter­faces) flour­ish, wider ecosys­tem inte­gra­tion is facil­i­tat­ed and flex­i­bil­i­ty is assured.

“We have a 96 per cent client reten­tion rate which speaks to our abil­i­ty to prob­lem-solve and inno­vate, and we con­tin­u­ous­ly improve our own ser­vice to ensure we can keep improv­ing theirs,” says Hoogendijk.

A new, improved mod­u­lar approach, where insur­ance com­pa­nies’ dif­fer­ent depart­ments can sub­scribe to tech­no­log­i­cal advance­ments that are spe­cif­ic to their domain, is tes­ta­ment to this phi­los­o­phy. It also lays the foun­da­tions to help com­bat even big­ger indus­try chal­lenges yet to come.

Chiefly, as Hoogendijk says, these big­ger chal­lenges include under­stand­ing the impact cli­mate change will have on insur­ance in the future.

“We will see inter­est­ing devel­op­ments on both the asset and lia­bil­i­ties side as a result of cli­mate-change impli­ca­tions,” he con­cludes. “This, in tan­dem with devel­op­ments being made around big data and machine-learn­ing, and also the role of alter­na­tive data to gauge how pri­vate assets are per­form­ing, will mean you have to be more turnkey and pos­sess the abil­i­ty to pro­vide ser­vices from front to back to remain a strong play­er in the mar­ket.

“To achieve this, we have a ded­i­cat­ed insur­ance group to pro­vide insights, tools and guid­ance for this jour­ney, includ­ing dif­fer­ent cli­mate-change sce­nar­ios.”

For more infor­ma­tion please vis­it www.ortecfinance.com