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Supply Chain

Industry 4.0 is pushing tech up the manufacturer’s agenda

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The new ways of work­ing and doing busi­ness in man­u­fac­tur­ing are requir­ing com­pa­nies to recon­sid­er their tech­no­log­i­cal infra­struc­tures and embrace cloud-based solu­tions


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Brit­tany Golob
02 Aug 2022

The fourth indus­tri­al rev­o­lu­tion is leav­ing no com­pa­ny behind. Com­pa­nies that didn’t embrace com­put­ing in the sec­ond half of the 20th cen­tu­ry strug­gled to remain com­pet­i­tive against their peers. Now, with Indus­try 4.0 firm­ly in place, inter­con­nec­tiv­i­ty is the new objec­tive, what­ev­er the indus­try.

In tra­di­tion­al indus­tries, like man­u­fac­tur­ing, inter­con­nec­tiv­i­ty can be a tough trans­for­ma­tion to make. There are risks to be con­sid­ered and invest­ments to be made, but ignor­ing this shift may make it riski­er and more expen­sive to do busi­ness in the future.

Andy Coussins, SVP and head of inter­na­tion­al at Epi­cor, says some man­u­fac­tur­ers are still cau­tious about change. To some extent, this is explained by com­pa­nies rely­ing on their tried-and-test­ed in-house IT teams, par­tic­u­lar­ly in high­ly spe­cialised and high­ly reg­u­lat­ed indus­tries like med­ical device man­u­fac­tur­ing. “How­ev­er, giv­en the over­whelm­ing advan­tages of a high­ly secure and scal­able cloud approach, the cal­cu­la­tion in deter­min­ing on-premis­es or a cloud solu­tion should real­ly come down to the expe­ri­ence and know-how of the cloud part­ner,” Coussins adds.

That’s not to say it’s a bleak out­look for man­u­fac­tur­ers. Make UK chart­ed a 6% growth for 2022 in the man­u­fac­tur­ing sec­tor. The UK also ranks in the top 10 largest man­u­fac­tur­ing nations by val­ue of out­put and sees 51% of the nation’s export­ed goods derive from the man­u­fac­tur­ing sec­tor. This explo­sive indus­try is in a strong posi­tion. And the pan­dem­ic has shown that its resilience is unques­tioned.

But main­tain­ing this posi­tion­ing in the future will rely on a renewed focus on tech­nol­o­gy, soft­ware and the abil­i­ty to digi­tise. Make UK’s research indi­cates that 45% of man­u­fac­tur­ers have already intro­duced dig­i­tal tech­nolo­gies. But 15% of com­pa­nies have no plans to do so by the end of 2023. These tech­no­log­i­cal lag­gards may find it chal­leng­ing to keep up in the era of Indus­try 4.0.

Cloud tech­nol­o­gy is one of the pri­ma­ry routes to inter­con­nect­ed­ness that man­u­fac­tur­ers can take. In fact, accord­ing to Epicor’s research, 50% of man­u­fac­tur­ers say they will move ‘most busi­ness solu­tions’ onto the cloud in due course. That indi­cates a sense of opti­mism and trust in the cloud. But the real­i­ty is that data back­ups and IT func­tion­al­i­ty are still the pri­ma­ry uses of cloud tech­nol­o­gy on the ground.

With the indus­try being squeezed in all direc­tions, man­u­fac­tur­ing has had to adapt to increased com­pe­ti­tion – often from non-tra­di­tion­al com­peti­tors – sup­ply chain dis­rup­tion and the ‘need it now’ con­sump­tion trend. Vaib­hav Vohra, chief prod­uct offi­cer at Epi­cor, says: “For­tu­nate­ly, tech­nol­o­gy inno­va­tion in recent years – par­tic­u­lar­ly in the cloud – bodes well for help­ing com­pa­nies respond to these require­ments. Cloud unique­ly gives com­pa­nies the flex­i­bil­i­ty to do busi­ness where they need to – in fac­to­ries, offices, or at home. It also pro­vides oppor­tu­ni­ties to devel­op cost struc­tures that can move from upfront, fixed-fee imple­men­ta­tions to the flex­i­bil­i­ty to sub­scribe to cloud ser­vices over a peri­od of time.”

The shift to the cloud is also made pre­scient by changes to required skills in the man­u­fac­tur­ing labour mar­ket. “The fourth indus­tri­al rev­o­lu­tion is cre­at­ing a mis­match between avail­able work­ers and the skills nec­es­sary for open jobs,” writes Deloitte in its report, ‘The future of work in man­u­fac­tur­ing.’ Not only does it indi­cate that man­u­fac­tur­ers will have to bet­ter embrace their peo­ple and new work­ing mod­els, but they will have to attract employ­ees with dig­i­tal skillsets and tech­no­log­i­cal knowl­edge in order to remain com­pet­i­tive. Even tra­di­tion­al roles like sched­ul­ing will now have to be dig­i­tal led as ‘smart sched­ul­ing’ becomes embed­ded.

“Cloud solu­tions enable man­u­fac­tur­ers to focus on what they do best. Design, devel­op­ment, and pro­duc­tion of the very best prod­ucts they can. New tal­ent com­ing into any busi­ness wants to be able to be enabled by tech­nol­o­gy and not held back by it. The tech­nol­o­gy to have a mul­ti­pli­er effect on the suc­cess of the peo­ple with­in the busi­ness,” says Coussins. Mak­ing it easy to work with tech­nol­o­gy that runs on famil­iar plat­forms employ­ees may use in their per­son­al lives will help man­u­fac­tur­ers com­pete for dig­i­tal tal­ent.

The pan­dem­ic moti­vat­ed new ways of work­ing with­in man­u­fac­tur­ing, much of it under­pinned by tech­nol­o­gy. Dur­ing the pan­dem­ic, com­pa­nies in the sec­tor not­ed an increased rate of pro­duc­tion, a boost in pro­duc­tiv­i­ty, eas­i­er adher­ence to health and safe­ty guide­lines and improved com­mu­ni­ca­tions, accord­ing to Make UK. It notes that 64% of man­u­fac­tur­ers have under­tak­en dig­i­tal skills train­ing in the last year. Small­er com­pa­nies found it eas­i­er to remain agile and upskill. Com­pa­nies of any size that improved train­ing said they were at an advan­tage when the pan­dem­ic required new ways of work­ing at speed.

Coussins agrees that agili­ty is essen­tial in man­u­fac­tur­ing today. “Agili­ty is the name of the game in today’s glob­al­ly con­nect­ed and fast-mov­ing busi­ness land­scape. This is the under­pin­ning and essence of dig­i­tal trans­for­ma­tion, and tech­nol­o­gy plays a cen­tral role in this change. To sur­vive and thrive, many man­u­fac­tur­ing orga­ni­za­tions are lever­ag­ing cloud tech­nol­o­gy to make their busi­ness prac­tices more effi­cient to increase mar­gins, find ways to achieve broad­er mar­ket reach and grow their busi­ness, and pro­vide more val­ue-added ser­vices and bet­ter cus­tomer expe­ri­ences to increase cus­tomer loy­al­ty, all while ensur­ing your sys­tems are scal­able, reli­able and secure.”

One of the moti­va­tions behind the shift to cloud-based solu­tions was the pan­dem­ic and the need to mit­i­gate risk. Make UK found that 26.4% of com­pa­nies plan to adopt cloud-based solu­tions as a way to address vul­ner­a­bil­i­ties and increase resilience.

“There used to be a time when organ­i­sa­tions were ner­vous to put their data in the cloud, under the impres­sion that once up there ‘any­one could get at it.’ How­ev­er, today the cloud is where all the inno­va­tion hap­pens and that applies for secu­ri­ty as well as ana­lyt­ics and pro­duc­tiv­i­ty,” Vohra says. He points out the lev­el of invest­ment and cyber­se­cu­ri­ty involved in a major cloud plat­form. Com­par­a­tive­ly, a sin­gle serv­er run by an in-house IT depart­ment is vul­ner­a­ble to mod­ern cyber attacks. “Being ‘in the cloud’ is the only sen­si­ble choice to ensure the high­est pos­si­ble lev­els of ERP busi­ness appli­ca­tion secu­ri­ty, Vohra adds.

And, with near­ly 90% of man­u­fac­tur­ers sur­veyed by Epi­cor not­ing that data is safer in the cloud, new soft­ware solu­tions are a sim­ple fix for oper­a­tional resilience con­cerns.

Indus­try 4.0 is touch­ing every ele­ment of busi­ness oper­a­tions, from employ­ment and skills to con­nec­tiv­i­ty to secu­ri­ty and resilience. Man­u­fac­tur­ers are recog­nis­ing the need to embrace new tech­nol­o­gy in order to remain com­pet­i­tive. After all, Indus­try 5.0 may be just around the cor­ner.


The new ways of working and doing business in manufacturing are requiring companies to reconsider their technological infrastructures and embrace cloud-based solutions

The fourth industrial revolution is leaving no company behind. Companies that didn’t embrace computing in the second half of the 20th century struggled to remain competitive against their peers. Now, with Industry 4.0 firmly in place, interconnectivity is the new objective, whatever the industry.

In traditional industries, like manufacturing, interconnectivity can be a tough transformation to make. There are risks to be considered and investments to be made, but ignoring this shift may make it riskier and more expensive to do business in the future.

Andy Coussins, SVP and head of international at Epicor, says some manufacturers are still cautious about change. To some extent, this is explained by companies relying on their tried-and-tested in-house IT teams, particularly in highly specialised and highly regulated industries like medical device manufacturing. “However, given the overwhelming advantages of a highly secure and scalable cloud approach, the calculation in determining on-premises or a cloud solution should really come down to the experience and know-how of the cloud partner,” Coussins adds.

Supply ChainManufacturing

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